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How can HUSKY help my child?
To grow up healthy, all
children and teens need regular checkups at the doctor’s office. Kids
get sick and accidents happen. Many youngsters need special care.
Sometimes, there’s a hospital stay. To afford good health care, families
need health insurance. HUSKY health insurance will help your child get
regular and emergency care—and help you afford it.
Is HUSKY for children in
working families?
Yes! HUSKY is for
children and teenagers in families of all income levels. Youngsters can
enroll in HUSKY until they turn 19 years old.
Where can I get more
information about HUSKY on the phone?
Call 1-877-CT-HUSKY
(1-877-284-8759). Customer information hours are 8 a.m. to 8 p.m.
Monday-Thursday;
8 a.m. to 6 p.m.
Friday; and 10 a.m. to 2 p.m. Saturday.
Who can apply for HUSKY
on a child’s behalf? One of the following adults can apply:
In addition, a teenager
may apply on behalf of himself or herself, depending on the
circumstances.
Can I apply from my
home?
Yes. Applications can
be made by phone and mail.
How does applying by
phone work?
Call 1-800-656-6684 to
reach application assistance. A customer service representative will
answer your questions, begin the application with you, and mail it to
you to complete and sign. Application assistance hours are 9 a.m. to 8
p.m. Monday-Thursday;
9 a.m. to 6 p.m.
Friday; and 10 a.m. to 2 p.m. Saturday.
Why does the application
ask about my family’s income?
Just to determine what
part of HUSKY will serve your child, and whether you will pay a monthly
premium and small co-payments when your child goes to the doctor (see
HUSKY income chart for explanation of HUSKY A and B, and possible
costs).
Is there any asset or
personal property test to qualify for HUSKY?
No. Families do not
have to report assets.
What happens after the
application is sent in to HUSKY?
HUSKY staff look at the
information and respond to you, usually within two weeks. When your
child is accepted into HUSKY, you are asked to ‘enroll’ him or her into
a HUSKY health plan (these are sometimes known as HMOs or managed care
organizations). HUSKY gives you freedom to choose one of several health
plans to coordinate benefits for your children.
How does enrollment
work?
HUSKY staff give you
information listing the doctors, hospitals and other health care
providers that participate in each of the health plans. After you select
one of the health plans, a health insurance card is provided for the
child. The health insurance card is used for payment when you take your
child to the doctor, hospital, pharmacy, or other health care providers.
In some cases, you will be asked to make small co-payments.
What health plans can
parents choose for their children in HUSKY?
The following health
plans are available to HUSKY members:
-
Anthem Blue Cross/Blue
Shield (BlueCare Family Plan)
-
Community Health Network of
CT
-
Traditional
Fee-For-Service Medicaid (HUSKY A only)
The application says
that it is also a renewal form. What does this mean?
After your child has
enrolled in HUSKY, you’ll be asked to renew HUSKY services once a year.
This means that you want to re-enroll your child. HUSKY will send you a
renewal notice and form through the mail. It’s very important that you
send in the renewal form to continue health coverage.
What is HUSKY Plus?
HUSKY Plus offers
supplemental services for children with special needs in physical health
care. HUSKY Plus services are available to most children in HUSKY B (see
income chart). For children in HUSKY A, excellent special needs benefits
are also available.
Are mental health and
substance abuse treatment services available?
Yes. HUSKY members can
receive these services by contacting the Connecticut Behavioral Health
Partnership toll free at 1-877-552-8247; TTY/TDD 1-866-218-0525. They
also have a website at
www.ctbhp.com . Office hours are Monday through Friday, from 9 a.m.
to 7 p.m. The Connecticut Behavioral Health Partnership will coordinate
benefits and refer members to service providers.
Can parents get HUSKY
services?
Depending on family
income, parents or a caregiver relative may be eligible for HUSKY health
coverage. See
income chart or call 1-877-CT-HUSKY for more information. Parents
can use the HUSKY application.
Can pregnant women
enroll in HUSKY?
Depending on income,
women expecting a child can enroll in HUSKY to support a healthy
pregnancy and baby. See income chart or call 1-877-CT-HUSKY for more
information. Pregnant women can use the HUSKY application.
What if I have any
questions or problems with the application and enrollment?
Please call our
customer service staff at 1-877-CT-HUSKY (1-877-284-8759); or
1-800-656-6684.
Does HUSKY have a
website?
Yes. You can get more
information about HUSKY anytime at
www.huskyhealth.com.
How do
parents contact HUSKY?
By
telephone:
Call
1-877-CT-HUSKY
(1-877-284-8759) to:
*Learn more about HUSKY
*Receive an application
*Apply by phone
8:30 a.m. to 8 p.m. Monday-Friday
10 a.m. to 2 p.m. Saturday
Call 1-800-656-6684 to:
*To apply by phone
*To check on the status of a filed application
9 a.m. to 8 p.m. Monday-Thursday
9 a.m. to 6 p.m. Friday
10 a.m. to 2 p.m. Saturday
HUSKY customer service representatives will help you
with the application process.
TDD/TYY line for persons with hearing impairment:
1-800-842-4524
Se habla
español.
By
regular mail:
To
request an application, submit an application or
for questions about application processing:
HUSKY
Plan
P. O. Box 280747
East Hartford,
CT 06108
For
inquiries to the Department of Social Services (administering agency):
HUSKY
Plan
c/o Department of Social Services
25 Sigourney Street
Hartford, CT
06106-5033
By
E-mail:
Email your comments and suggestions about this Web site to
webmaster
TDD/TYY
line for persons with hearing impairment:
1-800-842-4524
Is my privacy protected?
Click here to view the
Connecticut Department of Social Services' Notice of Privacy Practices.
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